Last updated 8 October 2026
SoldMap does not have accounts, ads, trackers, or third-party analytics. We do not want a profile of you.
Your phone's GPS location, if you allow it, is used on the device to centre the map. The phone never sends it to us. Our servers do log which map areas are requested. If you centre the map on yourself, that area will often be near you, but it is a map rectangle, not your GPS.
Our servers keep a technical log of every request and, if you send feedback, the text you sent. That is the personal data we handle about you. The map itself republishes public property registers. That is a different kind of data, explained below.
The data controller is Jonathan Clark, trading as SoldMap, United Kingdom.
Address: 25 Effie Road, Fulham, London. Email: privacy@soldmap.co.uk
This policy covers the iPhone app and soldmap.co.uk. There is a separate terms of use.
Every request to our servers (map data, property lookups, drawn-area stats, shared street pages, district pages) is logged as one row:
We see the IP address in order to answer the request, apply rate limits, and compute that hash. The IP itself is not written into the log.
Why. To keep the service up, find bugs, and stop bulk extraction. We do not use logs to advertise, to profile you, or to work out who lives where.
How long. Live logs are deleted after 90 days. Our nightly database backups (kept for roughly the current and previous week) can hold a copy of a log row for up to about two further weeks before they age out, and would restore it if we ever had to recover the database.
Lawful basis. Legitimate interests: running a public map without accounts, and protecting it from abuse.
One caveat. The database software keeps its own technical query log, which we delete after 60 days. A query, and so the postcode looked up or the shape drawn, can appear in it. It holds no IP address and no id, and we do not read it to track people.
When you open a page on soldmap.co.uk, including a shared street page, our web server records the time, the page, the response status, the size, a label for the kind of browser, and the website you came from (the site name only, never the full address). It does not record your IP address, cookies or any id, so a visit cannot be linked to you or to another visit. For a shared street page we keep the postcode district (for example "N1"), not the postcode.
How long. The web server's raw file is deleted within 7 days. The records we load from it are deleted after 400 days.
We keep daily totals by app and feature: requests, an approximate number of devices, errors and response times. They contain no identifier and are kept indefinitely. We also see Apple's own aggregate App Store statistics (views, downloads, sessions) for our apps. Apple does not tell us who you are.
Feedback is optional. If you submit it, we store the text you typed, the app version, the time, and the same daily pseudonymous id.
Why. To fix bugs and improve SoldMap.
How long. Until it is no longer useful for that, or until you ask us to delete it. Deletion happens in the live database first; copies in backups age out on the backup cycle.
Lawful basis. Legitimate interests. You also grant us a licence to use feedback to improve SoldMap (see the terms).
If you email us, we will have whatever you put in the email, so we can reply.
SoldMap republishes data that official bodies publish. Address-level sold prices come from HM Land Registry Price Paid Data, under the Open Government Licence v3.0; that dataset may be displayed for residential property price information services, which is what SoldMap is. Other layers come from other public sources: Energy Performance Certificate data, INSPIRE index polygons (indicative freehold extents, not title plans), anonymised crime points, Defra noise, and title ownership from HM Land Registry's corporate and overseas ownership datasets. Where a title is company-owned we join the company number to Companies House records (status, portfolio count). It is still a display of public registers, not a file we built about a person.
We do not contact the owner of every property shown; with more than 15 million properties that would be disproportionate, which is why this public notice does the explaining (UK GDPR Article 14(5)(b)).
If a figure is wrong. Corrections to the underlying record are made by the body that publishes it (for sold prices, HM Land Registry). We rebuild our copy from the official sources about once a month, so a correction appears after the next refresh. If something looks wrong in a way we caused (a mis-matched pin, a wrong floor area), email us and we will look at the join.
Your right to object (Article 21). You can object to our use of data about a property you own or live in. Email privacy@soldmap.co.uk with the address and how showing it affects your particular situation. We will consider it and reply within one month. We will only continue if we can show compelling legitimate grounds that override your situation (or if the data is needed for legal claims). The fact that HM Land Registry still publishes the record is relevant, but it is not an automatic no. If we refuse, we will explain why, and you can complain to the ICO.
Lawful basis for this display: legitimate interests, making public property registers usable on a map, without marketing, profiling, or building contact lists.
You can ask us to access, correct, erase, or restrict the personal data we hold about you, and you can object (Article 21) to processing based on legitimate interests. Data portability generally does not apply here, because nothing we process about you is based on your consent or a contract.
Practical honesty: there is no account to look up. Request logs cannot be tied to a name, at most to a same-day pseudonymous id. Feedback we can find if you tell us roughly what you sent and when.
To use any of these rights: privacy@soldmap.co.uk. You can also complain to the Information Commissioner's Office, though we would rather you wrote to us first so we can actually fix it.
SoldMap is for people researching property. It is not aimed at children, and we do not knowingly collect personal data from children.
We do not sell data, and we do not share logs or feedback with advertisers.
Two providers process data for us: our hosting provider (OVH, servers in London) and our backup storage provider (Cloudflare R2, stored in the EU). Both act only to keep the service running. Data stays in the UK and EEA. If we ever put a content-delivery network in front of the website, that provider would also see the IP addresses of web visitors, like any website host does; we will name it here if we do.
We will change the date at the top when we update this policy. If we start collecting more personal data, or using it in a new way, we will make that obvious in the app or on the site.